050 297 7603 
info@acmaintenancedubai.com
Privacy Policy
Effective Date: July 7, 2026
Welcome to AC Maintenance Dubai. This Privacy Policy explains how we collect, use, and protect information when you visit acmaintenancedubai.ae or contact us for AC maintenance, repair, installation, cleaning, and related HVAC services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non personal information when you interact with our website.
Personal Information
When you contact us through forms, phone calls, WhatsApp, or other communication methods, we may collect:
- Name
- Phone number
- Email address
- Property location or service address
- Details about your AC service requirement
- Any information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Website interaction data
- Approximate location information
This information helps us improve website performance and provide better services.
How We Use Your Information
We may use your information to:
- Respond to service enquiries
- Provide AC maintenance and repair services
- Schedule appointments
- Send quotations and service updates
- Communicate through phone, email, or WhatsApp
- Improve our website and customer experience
- Analyse website performance
- Improve our advertising campaigns
- Protect our website from misuse or fraud
We do not sell, rent, or trade your personal information to third parties.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics may collect information such as:
- Pages visited
- User interactions
- Device information
- Browser information
- Approximate location data
This information helps us improve website content, performance, and user experience.
Google may process this information according to its own privacy policies.
You can learn more about Google’s privacy practices through Google’s official privacy resources.
Google Ads and Advertising
We may use Google Ads to promote our services and reach customers who are searching for AC maintenance and HVAC services.
Google Ads may use cookies and similar technologies to:
- Measure advertising performance
- Understand website visits from advertisements
- Show relevant advertisements
- Improve campaign effectiveness
Information collected through advertising technologies does not allow us to personally identify you.
You may manage your advertising preferences through Google’s advertising settings.
WhatsApp Communication
We provide customer support and service communication through WhatsApp.
When you contact us through WhatsApp, we may receive:
- Your phone number
- Your WhatsApp profile information (depending on your settings)
- Messages and details you send regarding your service request
WhatsApp communication is used only for responding to enquiries, providing quotations, scheduling services, and customer support.
WhatsApp processes information according to its own privacy policy.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Analytics tracking
- Advertising measurement
- Understanding visitor behaviour
- Improving marketing performance
You can control or disable cookies through your browser settings.
Third Party Services
We may use trusted third party providers, including:
- Google Analytics
- Google Ads
- Website hosting providers
- Security and performance tools
These providers may process limited information required to provide their services.
We recommend reviewing the privacy policies of these third party services for more information.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.
However, no online transmission method is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
Data Retention
We keep personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Handle customer enquiries
- Meet legal requirements
Your Privacy Rights
You may request:
- Access to your personal information
- Correction of incorrect information
- Removal of your information where applicable
- Details about how your information is used
To make a privacy request, contact us through the communication methods available on our website.
External Website Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of third party websites.
We recommend checking their privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary due to changes in our services, technology, or legal requirements.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how we handle your information, please contact:
Website: acmaintenancedubai.ae
We will respond to privacy related enquiries as soon as reasonably possible.
